ACOMMODATION
SECTOR CURRENT TRENDS
Blending between property types
The product and services offerings in the hotel industry today are extremely segmented, hotels have rooms of different standards going for different prices so that they can accommodate everyone. Instead of a hotel offering only one room type, the hotel of the future could feature several different room types under one roof. Hotels operate 24 hours so that they attend to guests during the night (http://hotelnewsnow.com/Article/8455/5-trends-shaping-the-hotel-industry#sthash.3CZQ2o5q.dpuf)
The product and services offerings in the hotel industry today are extremely segmented, hotels have rooms of different standards going for different prices so that they can accommodate everyone. Instead of a hotel offering only one room type, the hotel of the future could feature several different room types under one roof. Hotels operate 24 hours so that they attend to guests during the night (http://hotelnewsnow.com/Article/8455/5-trends-shaping-the-hotel-industry#sthash.3CZQ2o5q.dpuf)
Use of online- Mayock (2012) state that several
labor-intensive disciplines are being transformed by automated tools. This is
to say development on technology assist in the growing of this sector; it just
becomes more and more comprehensive that guests’ use of search, social media
and apps to shop and book hotel stays. “Social media is consuming everything
we’re doing in the lodging industry from how a customer shops, what the
customer looks at, how they evaluate us, whether they trust us. Social media
allows easy and fast communication between guests and establishments; they have
been the intermediary between customers and accommodation sectors.
Security-
Today
hospitality establishments make sure that they put in appropriate security
measures not only to safe guard the guest but also their staff and property.
Other hotels have already started introducing electronic devices such as alarms
in their rooms and by the reception, doors are been locked with security pins
and cards unlike the keys which intruders can cut for themselves (Jones,
2002:39).
Hotels do not only
provide accommodation but also meals to guests and they make sure that they use
appropriate and high quality equipments to produce foods of international
standards. They put into consideration different cultural aspects from
different nations so that they cater for all (Barrows, C. Power, T &
Reynolds, D. 2011)
Barrows, C. Power, T
& Reynolds, D. (2011) Management in
the Hospitality Industry. 10th edition- Canada: John Wiley and
Sons, Inc.
http://hotelnewsnow.com/Article/8455/5-trends-shaping-the-hotel-industry#sthash.3CZQ2o5q.dpuf
Jones, P. (2002:Pg39) Introduction to Hospitality Operations 2nd
edition- London: Cengage Learning