Monday, 14 April 2014


ACOMMODATION SECTOR CURRENT TRENDS

Blending between property types
The product and services offerings in the hotel industry today are extremely segmented, hotels have rooms of different standards going for different prices so that they can accommodate everyone. Instead of a hotel offering only one room type, the hotel of the future could feature several different room types under one roof. Hotels operate 24 hours so that they attend to guests during the night (http://hotelnewsnow.com/Article/8455/5-trends-shaping-the-hotel-industry#sthash.3CZQ2o5q.dpuf)

Use of online- Mayock (2012) state that several labor-intensive disciplines are being transformed by automated tools. This is to say development on technology assist in the growing of this sector; it just becomes more and more comprehensive that guests’ use of search, social media and apps to shop and book hotel stays. “Social media is consuming everything we’re doing in the lodging industry from how a customer shops, what the customer looks at, how they evaluate us, whether they trust us. Social media allows easy and fast communication between guests and establishments; they have been the intermediary between customers and accommodation sectors.

Security- Today hospitality establishments make sure that they put in appropriate security measures not only to safe guard the guest but also their staff and property. Other hotels have already started introducing electronic devices such as alarms in their rooms and by the reception, doors are been locked with security pins and cards unlike the keys which intruders can cut for themselves (Jones, 2002:39).

Hotels do not only provide accommodation but also meals to guests and they make sure that they use appropriate and high quality equipments to produce foods of international standards. They put into consideration different cultural aspects from different nations so that they cater for all (Barrows, C. Power, T & Reynolds, D. 2011)

 

 

 

 

 

 

 
Reference List

Barrows, C. Power, T & Reynolds, D. (2011) Management in the Hospitality Industry. 10th edition- Canada: John Wiley and Sons, Inc.

http://hotelnewsnow.com/Article/8455/5-trends-shaping-the-hotel-industry#sthash.3CZQ2o5q.dpuf

Jones, P. (2002:Pg39) Introduction to Hospitality Operations 2nd edition- London: Cengage Learning

Mayock, P. (2012) Accessed at mailto:patrick@hotelsnewsnow.com

 

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