Monday, 14 April 2014


ACOMMODATION SECTOR CURRENT TRENDS

Blending between property types
The product and services offerings in the hotel industry today are extremely segmented, hotels have rooms of different standards going for different prices so that they can accommodate everyone. Instead of a hotel offering only one room type, the hotel of the future could feature several different room types under one roof. Hotels operate 24 hours so that they attend to guests during the night (http://hotelnewsnow.com/Article/8455/5-trends-shaping-the-hotel-industry#sthash.3CZQ2o5q.dpuf)

Use of online- Mayock (2012) state that several labor-intensive disciplines are being transformed by automated tools. This is to say development on technology assist in the growing of this sector; it just becomes more and more comprehensive that guests’ use of search, social media and apps to shop and book hotel stays. “Social media is consuming everything we’re doing in the lodging industry from how a customer shops, what the customer looks at, how they evaluate us, whether they trust us. Social media allows easy and fast communication between guests and establishments; they have been the intermediary between customers and accommodation sectors.

Security- Today hospitality establishments make sure that they put in appropriate security measures not only to safe guard the guest but also their staff and property. Other hotels have already started introducing electronic devices such as alarms in their rooms and by the reception, doors are been locked with security pins and cards unlike the keys which intruders can cut for themselves (Jones, 2002:39).

Hotels do not only provide accommodation but also meals to guests and they make sure that they use appropriate and high quality equipments to produce foods of international standards. They put into consideration different cultural aspects from different nations so that they cater for all (Barrows, C. Power, T & Reynolds, D. 2011)

 

 

 

 

 

 

 
Reference List

Barrows, C. Power, T & Reynolds, D. (2011) Management in the Hospitality Industry. 10th edition- Canada: John Wiley and Sons, Inc.

http://hotelnewsnow.com/Article/8455/5-trends-shaping-the-hotel-industry#sthash.3CZQ2o5q.dpuf

Jones, P. (2002:Pg39) Introduction to Hospitality Operations 2nd edition- London: Cengage Learning

Mayock, P. (2012) Accessed at mailto:patrick@hotelsnewsnow.com

 

Thursday, 10 April 2014


Globalization

 According to Cline (2000) globalization is typified by rapid movement of people, information and capital across national borders worldwide in ways that would have been difficult to envision not too many years ago. Yet globalization is as a contemporary force. Globalization is a natural outgrowth of trends that have evolved during the past 50 years. International hotel chains were invented after World War II: they grew in the 1960s and expanded greatly in the following two decades. Industry and economic trends in this decade have further propelled the growth of internationally-orientated hotel companies for a variety of reasons.

The hospitality industry is one of the world’s largest employers and arguably one of the largest traders of foreign currency. It is often a focal point for local society and is clearly at the centre of the transfer of ideas and the cross fertilization of cultures. At its heart, the hospitality industry plays an important part physically in bringing people together in a global community. Those countries suffering from trade imbalances due to high imports frequently look to tourism and hospitality to close the gap. Hospitality is not only an industry; it is a concept—and a major force in the rapidly evolving global marketplace (Ransley and Ingram, 2004:88)

Hotel companies have sought economies of scale attendant to developing single brands and products and providing them in uniform fashion to as many markets around the globe. Hotel companies have to confront virtually all of the issues facing global enterprises. A recurrent issue for hotel companies in a global context is the need to develop global brands and image, while at the same time empowering management and staff closest to the customer in day to day operations (Mrak 2000:3)

Hospitality companies that believe that they can grow and retain a niche position without acknowledging the imperatives of globalization need to take another look. Most hospitality businesses will need to think globally if they are to survive. Globalization will ultimately touch virtually all aspects of the hospitality industry. Increasingly, customers, management process, employees, products and sources of capital will  be competed for and will move across national boundaries.- -competition in the future will come from global entities with the advantages that comes globalization brings (http://www.hotel-online.com/Trends/Andersen/global.html).